Lost in Manhattan: One Library and One Post Office

NYPL Battery Park City Branch
Text and photos Copyright © 2011 Stadium Circle Features

How do you lose an entire library? What happens when the postal service can't find its own post office? Just call them lost in cyberspace.

Blocks from each other in lower Manhattan is a New York Public Library (NYPL) branch that the library system's new smartphone app didn't know about and a U.S. Postal Service location that the USPS website can't find.

The NYPL recently released iPhone and Android smartphone apps that allow library users to manage their accounts, reserve books, check on fines and otherwise make good use of the library's many online resources. To use the new apps NYPL users need to register with the library's new online catalog.

The apps also provide listings of the NYPL's branches, which are spread out over Manhattan, The Bronx and Staten Island. However if you were one of the first to download the new Android NYPL app and wanted to locate the Battery Park City Library, guess what? It wasn't listed.

The listing jumped from "Allerton" to "Baychester" with nary a mention of the airy Battery Park City branch, which opened last year. 

The temporary oversight was ironic since the Battery Park City branch is one of the most cyber-friendly public libraries in the city. The branch, located at 175 North End Ave. at Murray St., offers free Wi-Fi across its two floors, 36 public computers and plenty of desks with top-mounted AC outlets for laptops.

Fortunately an update which appeared in the Android Market Wednesday addressed a number of bugs, including the branch listing, which now includes every branch, including Battery Park City.

While the updated NYPL app was able to locate its library, the recently freshened-up U.S. Postal Service website doesn't seem to know about a small, but useful Automated Postal Center (APC) site located just south of the World Trade Center site.

Nestled in a small storefront at 88 Greenwich St. is an APC location with lots of tabletop space for preparing packages and a single APC kiosk providing self-service postal services. There are many post-office-based and standalone APCs, which look like bank ATMS, scattered around the city. However, while the APC locator on the USPS.com website can locate most of them, this one is invisible.

Even if you enter "88 Greenwich St." in the box that pops up after using the "Find USPS Locations" link on the USPS website--making sure to change "Post Office Locations" to "Automated Postal Centers"--the USPS website directs you across Manhattan to a post office at One Peck Slip more than half a mile away. Other suggestions listed by the locator included an APC site across the Hudson River in Jersey City, New Jersey and another across the East River in Brooklyn. Rowboat anyone?

Will the USPS website ever deliver the 88 Greenwich St. APC? Stay tuned: I have an e-mail in to the USPS media relations office.

Text and photos Copyright 2011 

Robert S. Anthony, Stadium Circle Features

USPS.com website image Copyright 2011 USPS

CompuServe Classic E-Mail: The Next Generation

As CompuServe Classic readies for its final log off on June 30, CompuServe Member Services has thrown the switch on a migration utility that allows Classic members to keep their e-mail accounts alive.

Gone will be CompuServe Classic's old number-comma-number e-mail address format and in its place will be a standard POP3 e-mail address with the familiar "@" sign. Many CompuServe Classic users already have alternate POP3 addresses for their accounts. Those addresses will be preserved in the transition. Just don't expect to connect to the Internet through a CompuServe dial-up number after June 30--those are on their way out too.

CompuServe Classic members must convert to the new e-mail system by going to the CompuServe Mail Center by June 30. Here's what happens once they get there:

You can start the conversion process by logging in with a Classic numerical e-mail address or with the alternate POP3 access information.

Once you click "continue" on the screen above, the next one asks for some basic demographic information and offers you a chance to pick a new password.

From there you need to agree to the Terms of Service by typing in the letters that appear in the image box.

If everything goes well, you'll get the following welcome screen.

Finally, clicking the right button takes you to your new inbox.

As for accessing the new e-mail service with Outlook or another e-mail client, you'll need the new server settings. You can retrieve your e-mail as a POP3 or IMAP account with or without a secure connection (SSL). The port setting is found in the advanced settings section of Outlook and other e-mail clients.

The POP3 settings are:

POP: pop.csi.com port 110 (SSL = port 995)

SMTP: smtp.csi.com port 587

The IMAP settings are:

IMAP: imap.csi.com port 143 (SSL = port 993)

SMTP: smtp.csi.com port 587

So how did it work on my CompuServe Classic account? So far so good, but other users have reported some problems.

What about you?

Copyright 2009 Stadium Circle Features

World's oldest e-mail address? Nah!

Happy Birthday 72407,3343!

(Note: Mailing address on card is obsolete.)

Today my CompuServe e-mail address turns 22 years old. Think of how many online services, Web portals, e-mail services and other Internet-borne businesses have come and gone in that time.

I still remember that magic moment in 1985 when I dialed in and signed on and waited -- and waited -- and waited -- for that first CompuServe welcome message to crawl across the monochrome screen of my cutting-edge Tandy 100 laptop.

And I do mean crawled -- at 300 bits per second. That's 300 bits per second -- not kilobits or megabits! Yes, in 1985 most of us could type faster than our computers could transmit data.

At that time CompuServe was by far the top name in online services, offering more useful content and more access to important databases than any other service.

The fact that you could also use it to send e-mail to was almost an afterthought since at that time you could only send messages to other CompuServe members. Other online services of the time had the same limitation. That explains the many e-mail address at the bottom of my old business card (see above).

Of course things changed over time as CompuServe initially opened special gateways to MCI Mail and other select online services and later opened the gates wide open so that members could contact any e-mail address.

CompuServe, born in 1969, is still alive today, although it's hard to tell from its rather lame home page (www.compuserve.com). America Online, which acquired CompuServe in 1998, barely markets the service and seems intent on letting the venerable old name peter out through membership attrition.

Who would have thought in 1985, when cell phones were the size of milk cartons, that we would be checking e-mail on shirt-pocket-size handsets today.

No, my CompuServe address isn't the the oldest e-mail address in the world by a long shot, but... Do you have an older one?

This curious mind would like to know.

Text and image Copyright 2007 Stadium Circle Features