Lost in Manhattan: One Library and One Post Office

NYPL Battery Park City Branch
Text and photos Copyright © 2011 Stadium Circle Features

How do you lose an entire library? What happens when the postal service can't find its own post office? Just call them lost in cyberspace.

Blocks from each other in lower Manhattan is a New York Public Library (NYPL) branch that the library system's new smartphone app didn't know about and a U.S. Postal Service location that the USPS website can't find.

The NYPL recently released iPhone and Android smartphone apps that allow library users to manage their accounts, reserve books, check on fines and otherwise make good use of the library's many online resources. To use the new apps NYPL users need to register with the library's new online catalog.

The apps also provide listings of the NYPL's branches, which are spread out over Manhattan, The Bronx and Staten Island. However if you were one of the first to download the new Android NYPL app and wanted to locate the Battery Park City Library, guess what? It wasn't listed.

The listing jumped from "Allerton" to "Baychester" with nary a mention of the airy Battery Park City branch, which opened last year. 

The temporary oversight was ironic since the Battery Park City branch is one of the most cyber-friendly public libraries in the city. The branch, located at 175 North End Ave. at Murray St., offers free Wi-Fi across its two floors, 36 public computers and plenty of desks with top-mounted AC outlets for laptops.

Fortunately an update which appeared in the Android Market Wednesday addressed a number of bugs, including the branch listing, which now includes every branch, including Battery Park City.

While the updated NYPL app was able to locate its library, the recently freshened-up U.S. Postal Service website doesn't seem to know about a small, but useful Automated Postal Center (APC) site located just south of the World Trade Center site.

Nestled in a small storefront at 88 Greenwich St. is an APC location with lots of tabletop space for preparing packages and a single APC kiosk providing self-service postal services. There are many post-office-based and standalone APCs, which look like bank ATMS, scattered around the city. However, while the APC locator on the USPS.com website can locate most of them, this one is invisible.

Even if you enter "88 Greenwich St." in the box that pops up after using the "Find USPS Locations" link on the USPS website--making sure to change "Post Office Locations" to "Automated Postal Centers"--the USPS website directs you across Manhattan to a post office at One Peck Slip more than half a mile away. Other suggestions listed by the locator included an APC site across the Hudson River in Jersey City, New Jersey and another across the East River in Brooklyn. Rowboat anyone?

Will the USPS website ever deliver the 88 Greenwich St. APC? Stay tuned: I have an e-mail in to the USPS media relations office.

Text and photos Copyright 2011 

Robert S. Anthony, Stadium Circle Features

USPS.com website image Copyright 2011 USPS

World's Largest QR Code? Maybe Not, But...

Video screen above Times Square American Eagle Outfitters store.

It may not be the world's largest QR code, but it may be one of the most effective. While there are plenty of bright and flashy video screens in New York's Times Square, there aren't many that will prompt people to put aside their high-quality still and video cameras in favor of their little cameraphones.

Why? So they can snap an image of the huge QR (quick response) code which appears at regular intervals on the massive video screen of the American Eagle Outfitters store at 1551 Broadway.

These QR codes, which usually appear in somewhat smaller form in magazines, newspapers and sometimes the sides of bus stops, provide instant access to discount coupons or other assets like digital music clips, movie trailers or printed articles. As long as your smartphone has a bar code/QR code reading application--and there are many available for iPhone, Android and Blackberry phone users--you can scan the code, send it over the Internet for processing and download whatever goodie is attached to the code.

When snapped on Nov. 16, the Times Square American Eagle Outfitters QR code lead to a coupon good for 15% off its merchandise.

The L-shaped video screen section which includes the code in the photo measures roughly 79 feet wide by 44 feet tall, making it hard to miss even in the visual cacophony of Times Square. And there are 11 other sign sections in the massive structure above the store.

It was indeed amusing to watch tourists and hardened New Yorkers alike snatch their smartphones from their pockets as if they were Old West gunslingers in an effort to start their phones' code-reading apps and scan the code before it disappeared.

So what's your favorite bar code/QR code  reading app? This inquiring mind would like to know.

Photo and text Copyright 2010 Stadium Circle Features

Sound ID 510 Bluetooth Headset: Now Hear That!

According to the folks at Sound ID, you are what you hear. That's why the new Sound ID 510 Bluetooth headset comes with something no other wireless headset to date has offered: Its own personalized iPhone app.

The new app, called EarPrint, allows you to fine tune the incoming audio of the headset to your own ear. Depending on how you set the app, you can have the earpiece dull loud sounds or increase the volume of soft ones.

The headset will be available at AT&T stores and the Sound ID website on June 6. So what else does it offer? Read my first look at PC World.

Copyright 2010 Stadium Circle Features

Motorola Droid Lands at Verizon Wireless

You've seen the dark and stormy TV commercial teasing us about the device that's going to do all sorts of nifty things that Apple's iPhone can't. Now it's here--almost.

Motorola's Droid smartphone , the first with version 2.0 of Google's Android operating system, won't arrive at Verizon Wireless stores until November 6, but the press received a preview this week at special events in New York and elsewhere.

My first look and complete review of the Droid are up at PC World .

Let me know what you think.

Text Copyright 2009 Stadium Circle Features. Photo courtesy of Verizon Wireless.

Palm Pre: Preview to a Palm comeback?

The 2009 International Consumer Electronics Show is in full swing in Las Vegas right now (I'm not there this year) and so is the inescapable blizzard of press releases, Twitter tweets and other flashes from the show floor.

While there are plenty of nifty new devices that make good use of today's technologies, there are not many product announcements that have made a major ripple so far.

One notable exception, however, is Palm Inc.'s new Palm Pre smartphone. Like Apple's iPhone, the Pre has a touchscreen, but unlike the iPhone, it also has a slide-down QWERTY keyboard.

Palm has authored a new operating system for the new phone: Palm webOS. Like the Android software developed by Google for T-Mobile's G1 smartphone, webOS is an open platform, which bodes well for seeing nifty applications for the Pre from independent software developers.

The Pre has a 3.1-inch touchscreen, a 3-megapixel digital camera, GPS, Wi-Fi, Bluetooth, a Web browser, e-mail and instant-messaging software, eight gigabytes of data space and some preinstalled applications. It will be available from Sprint later this year and support the carrier's 3G high-speed data network. No pricing has been announced yet, however.

Like any Palm device, a lot of time has been put into developing the unit's calendar and contact list applications. The phone merges data from different sources to make it easier to manage. For example, if you have the same person listed in the contact list on your computer and on your Gmail contact list, the phone will detect that it's the same person and provide just one listing for that person on the phone. The Pre can run multiple applications at once and allows you to flip quickly between them.

It's been a while since Palm has created this much buzz for a new product. The announcement of the Pre sparked a boost in Palm's stock price. It remains to be seen if this unit will have the necessary level of user-friendliness and reliability to make a dent in a market dominated by Research in Motion's Blackberry devices.

Is the Pre for you? Why or why not?

Text Copyright 2008 Stadium Circle Features

Images courtesy of Palm Inc.

Smartphones for gift-giving

Looking for a new smartphone? Take a look at my latest piece in the New York Daily News for some guidance. And let me know what you think!